I use to love thredup but they are falsely advertising their clothes, not only that but to return them cost more then the item itself ! What is with this company. Somebody is making money and it’s clearly not me. All of these items were from the same bag and expired at the same time. My daughters literally watched me box them up. One of the most common industries using forced labor is in manufacturing, especially in electronics and apparel, where exploited laborers are forced to work extensive overtime and are … The box was such a fun idea, and it was easy to get across what I wanted out of it. Good price. You can order return assurance for about $12 but be prepared to get a bag back with your items stuffed in like garbage. All rights reserved. thredUP ranks 1st among Used Clothing sites. It's indeed appreciated, Robyn. We truly appreciate your feedback, Tammy. The email response to my returns inquiry was quick and efficient. We apologize for any disappointment that has been caused! 2,117 people have already reviewed thredUP. My daughters literally watched me box them up. Do they every pay you any money? We are pleased to know that your experience with us was a good one, Brittany. I genuinely am concerned that there is a story here and may become apparent after a while. They do that on purpose, I bought clothes that looked great , with stains on them when I got them, one jacket came with a tissue in the pocket and another had a tampon, I'm over that app. At least one hair perfectly placed once I opened the paper the clothes are wrapped in. I would have never purchased this item had I known it is wool, due to my allergy. Not so great reviews about selling. We know this carries over to your teams and is what keeps our culture of teamwork so strong. Thank you for taking the time to share this positive rating, Robin. 169 thredUP reviews. is it really worth it? Stephanie Richmond. It took them over 6 months to list my items and the first sell they gave me 27 cents. Just be sure to pay attention and dot all your i's - or they will have ownership of any/all of your expired items plus they disappear in regards to your account history. Thank you for your feedback, Sandra. I'm totally disappointed and disgusted by this! ThredUP review rated 1.1/5.0 with Images: Thredup employees are probably running a hustle. four bags of clothes, months gone by, nothing. It arrived quickly, packaged beautifully. Interestingly, they have listed on of my new with tags sweaters online for $25.99. ), and I've found at least 2 items in each box that I've kept. thankscindy. I used their label! (and they deal in just women and kids clothing though, so men are out of luck) Is it worth it though? Or are they a waste of time & money? I sent an email to their customer service only to be told that there was nothing that could be done. Looking forward to doing it again to check out some summer items. Ordering was easy! I used to love ordering from ThredUp. Due to higher than normal volume and an increasingly limited workforce, it's regrettably taking longer than expected to process the bags we received. I went on Facebook and saw were another individual returned their products in JUNE and still has no resolution! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, And returning clothes was easy, with free shipping and a very workable. your owners must be crazy. An Honest Review of ThredUp . If you have any questions, or if you'd like to chat about your experience in more detail, please feel free to reach out via thredUP.com/contact with more details. How can they not have someone who checks the items before sending them out! I could've thrown it in the garbage and felt better about it - rather than feeling like I got scammed! It was this moment in Cambridge, MA that the initial idea for thredUP was born. I'm into the recycling ethos and it's saving me a ridiculous amount of money! Terrible company. January 15, 2021. Will probably try again after the holidays. I tried out a thredUP mystery box recently and want to share my experience and what I received in this review of my thredUP mystery box. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. How many stars would you give thredUP? I got 80 cents for a whole bag of good condition name brand clothes. Read about their experiences and share your own! Are Thredup rescue boxes worth the cost? Please reach out to our Customer Support team via thredUP.com/contact with your order info, we'll be happy to straighten this out for you. Don't bother. Please reach out to our Customer Support team via thredUP.com/contact with your order info, we'll be happy to straighten this out for you. The only thing I would change about my orders is when you send it it’s sent through FedEx and then it’s transferred over to the post office you should just send the packages FedEx only because sometimes things get lost in transition and boxes get open and products are missed, I wish I had the opportunity to give thredup less than one star. I recently purchased 3 pairs of workout / leggings and 3 sweaters. We are always happy to answer any questions that you may have if you reach out to support. Thank you for taking the time to share this feedback with us, Katherine. You need to … If you'd like to reclaim your unsold items, you're welcome to do so within the last 7 days of the listing window. I had been watching several Lilly Pulitzer items that were in someone else’s cart and set to expire. You won't believe what I got! As described. I wholeheartedly regret using them to sell any of my clothing. Overall the clothes are pretty good quality. I don't think they have the balls to do it. For the most up to date info on how we payout please visit thredUP.com/payouts. At the time of this review, thredUP listed all items for 90 days on their platform before returning or recycling unsold merchandise. We are really sorry to hear that you received the jacket you purchased in this condition. My only comment is having to wait for the delivery. Would have kept more items but already had some similar stuff. And the best part: giving some gently used clothing a new life outside of a landfill! Only downfall is how long it takes for them to ship out your box (website says 10-14 days) and that you cannot order another box until your previous items that you didn't keep get back to the warehouse. Definitely fit my style and were within a reasonable price. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. Their business is crap. Because I sent in 575.00 worth of clothes and recieved 8.00 in credit, half of them had tags still on them and were high priced items. What percent of the selling price do sellers get? I ended up loving several items and a few things that I had to return was easy. they are going to end up in court if they do not get any traction regarding the treatment of the consigning public. Thanks for the fantastic feedback, our thredUP team goes above and beyond to provide you with the best experience possible. There is always the return option where you can get your entire bag back for $12.99 as well. The items were sent in the same box. First is to know your size and what brand of clothes fit you well. My ThredUp Rejects. We’re in this together! You won't believe what I got! Our aim is to make shopping secondhand and selling items you're no longer loving as accessible as possible, in order to make that happen we do have fees for certain services. I do not understand the last 2 or 3 bags i n=have sent i have not made much... it is frustrating as i believe they are good clothes that i send... and i no they are in good condition... not sure why you do not take more... i am getting tired of taking the time to send you stuff and you not excepting them... please explain why? I've been using thredUp for a few years now. Thank you so much for the great review, Lisa! Explore. I bought long sleeve shirts and 2 pairs of pants from ThreadUp and they look brand new. Thread up will give you pennies per item and only if they sell. 161 thredUP reviews. I'm sure they will go bankrupt soon enough... Hi Wendy, If you have any specific items in mind it is best to contact support@thredup.com to get an estimate however we have this information posted in the link below: Don’t Use This Business. Whether you are attending prom for the first... We’re in this together! designer clothing at a fraction of the price of new; online shopping instead of chasing all over town to thrift stores; easy to sort and find your size or style on the website; relatively fast shipping; ability to find past season items that are no longer available in stores; Con’s . We're delighted to hear that you continue to have great experiences with us! Or are they a waste of time & money? I returned my entire box to Thred up on the final day given by the Company on 10/16/2020. Nevertheless, i look forward to returning to thredUP for some future shopping needs. I get that things have been moving slowly, but 9 months is ridiculous, especially since there was no disclaimer saying it would take the better part of a year. The quality was great on all of them. And I only get $1.40?? The items were exactly what I was expecting from the pictures and description. Disclosure here. Our team strives to list items as accurately as possible & our Polka Dot Promise has you covered when things don't go to plan! that arrive obviously shrunken, with pulled threds or minor stains. A free inside look at company reviews and salaries posted anonymously by employees. Read about their experiences and share your own! April 8, 2019 By Kristen 33 Comments This post may contain affiliate links, which earn money for this site. They will say 50 cents to 1.00 per item so it is not hidden info. All in all, my returns process was very well done.Thank you for your courteous service. Period. Thank you for the vision of this business start up and the care thats evident in every purchase. Or are they a waste of time & money? We're sincerely sorry for any disappointment with your purchase and that the item you bought didn't have detailed materials information, Sally. Sourcing Tip: Divide & Conquer. There percentages are ridiculous for lower priced clothes. Come back again and shop with us in the future anytime! Stay safe with our COVID-19 guide. I paid upwards of $50-$100 for some of these pieces. 167 thredUP reviews. The items were sent in the same box. And they fit really well, too, thanks to accurate sizing labels online. I am thinking about signing up for the every other month box because the anticipation of what is in the box and when it's going to come is exciting! I had to start typing in specific stores/brands that I shop at and then found some good things. We hope to have you back soon! :). It's indeed appreciated. US. Thank you for the great review, Shari! It is unfortunate that thredup has ruined their reputation over a pair of $20 shoes. We truly appreciate that you took the time to share your feedback, and we will definitely use it to improve future boxes. Nice presentation which makes you feel like you bought it at a Department Store in the good old days when they packaged your purchases at the store and made you feel like a Queen! I have sent bags and bags, including valuable pieces... cashmere sweaters, high end items of considerable retail cost and relatively recently produced. Thank you for the great review, Sharon! I like your website and that you're link to Amazon. | Read 441-460 Reviews out of 1,699 . Only kept 2- mainly because of the price. When questioned I am given the response that the items were not in as good a shape as they wanted them to be. Took ThredUp over 1 month to review my bag. Thank you! Find your favorite brands at up to 90% off. I saw a lot of cute things and had liked several items, sure where to start. http://support.thredup.com/hc/en-us/articles/203415086-CONSIGNMENT-Everything-you-need-to-know- Buying clothes on thredUP has a lot of positives going for it. Too much disappears with no explanation, many bags go into complete reject status. In short, it’s an online thrift store of sorts, where you can purchase slightly-used brand-named clothing … US. First I sent a bag of really nice items and according to tracking it was received January 2. Your experience matters. Looking at all the reviews and wondering why there are so many bad ones. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). The quality was great on all of them. I almost always sell on eBay first. We apologize if our payout amounts have been lower than expected. I asked for pics because they were brand new, they squirted water on them and took a pic. This company is not honest in its advertising nor in its sales practices. 0. Not worth it unless you have stuff priced over $40 and can get 40%. Buying on thredUp: The Pros. My take on this is... if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! Many of the reviews are from disappointed customers who mailed in a giant bag of their most awesome clothes, only to make a couple of bucks. E July 31, 2019. Or are they a waste of time & money? getting ready to send a bagful, but now i am re-thinking. Our team strives to only accept items that meet our strict quality standards, we apologize for any oversights on our end. $12. After a few weeks go by a receive a thank you for your donation from thredup. 2,121 people have already reviewed thredUP. Well priced and great shipping and packaging. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Lauren 2 reviews. And they fit really well, too, thanks to accurate sizing labels online. I will never order anything from this company again and I will be donating the sweater to a worthy organization. | Read 301-320 Reviews out of 1,570 Find your favorite brands at up to 90% off. According to customer service they're very busy at this time False advertising. Unfortunately, they charge you to ship the items back unless you want store credit. Kinda like Christmas!;-). Jobs. Your kind words are greatly appreciated. ThredUp Rescue Box Review | The keepers. This site uses Akismet to reduce spam. Prom season is here, and you deserve to look and feel amazing for your big party! Some of the links may be from a sponsor. You won't believe what I got! They sent me 10 items to try and my $10 was applied to my purchase. It was fun and I would be glad to do it again. I recently purchased 3 pairs of workout / leggings and 3 sweaters. this is beginning to smell more like a scam and highly fraudulent than a legitimate selling site. I'm a loyal convert, now. Honestly this company is not choosing to accept a lot of product that could easily be listed. BUYER BEWARE! As a second-hand clothing reseller, I’m always looking at where to get better and cheaper items to sell on Poshmark. just as a heads up... someone needs to speak up. If not reclaimed or sold, the item will expire. Every penny spent with Thredup was worth it! We’re so thrilled to hear that you enjoyed your Goody Box picks! They gave me a "courtesy credit" but will not admit their mistake. The website is easy to navigate. Or are they a waste of time & money? Some even had an odor about them. Nothing has been posted to my account! Style Artsy Cupcake January 30, 2019 ThredUP Reject Rescue Unboxing, What is thredup, thredup selling, thredup selling review, thredup, thredup unboxing, thredup rescue box, thredup reject box, thredup rescue unboxing, thredup haul, thredup mystery box, fashion mystery box, mystery fashion box, rescue box, thredup goody box, thred up, jc penny, vintagechanel, threduprescuebox, … Jan 14, 2020 - Thredup rejects box review, haul & try on! thredUP is a company I have mentioned a few times before, such as in my ways to get free clothes and best apps to sell clothes posts. I've received items listed as "like new!" So as far as shopping at threadup, I’ve had good experience however...I will never again send it clothes to be sold. I sent a return in over three weeks ago and have still yet to credit my account. They have no clue how to price things based on their actual worth, and they also cash the seller out at a much lower percentage than they advertise. Buying from ThredUp just supports their dishonest and shady business practice. We’re so happy you loved the clothes you purchased and can’t wait to have you back. that was also re-usable. thredUP Reviews “It’s a pretty punk-rock way to participate in the online fashion retail game, if you ask me.” – Lindsay Ginn “thredUP is a great resource for parents of school-aged children, whatever your clothing needs might be!” – Tiffany Merrit; I think it was an easy experience and the clothes arrived within a week and a half. No response at all and no way to contact them. Thank you for bringing this to our attention, we apologize for any oversights on our end when listing the shoes you purchased. The platform was founded in 2009 and now houses more than 35,000 unique brands with more than 30,000 new listings per day. They have just lost a customer! Our start-up headquarters are located in downtown San Francisco with distribution centers all across the US. Jul 25, 2019 - Thredup rejects box review, haul & try on! I recently placed an order of 5 items and I get them in three packages which I didn’t mind that the only thing was there were hairs on every item. Please reach out to our Customer Support team via thredUP.com/contact with your order number, we'll be happy to provide you with a good resolution to this. Learn how your comment data is processed. I was a loyal stitch fix user, but was recommended to Thredup by a friend. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. When I opened my box, the first thing I did was say to my husband "Come, look! I recently made a return of two items to their company. buyers are satisfied but sellers are very angry about this place. How and when do i get paid for clothes i mailed in? You won't believe what I got! Only time will tell. I was happy with the items matching my size and style. If you do send them anything, FILM the boxing process. Please know that it's always our team's goal to list all details of items, including materials, but unfortunately, this information isn't always available. I LOVE thredUP for buying. Then I find out they give you pennies of the cost of the sold items. thredUP Mystery Box Review. All were in great condition and most from reputable brands. Founded in 2009 as a pilot for peer-to-peer online sharing of men’s shirts, thredUP is now the world’s largest online marketplace to buy and sell women’s and kids’ secondhand clothes. ThredUP is the best way to shop.I give it 5 stars!! So far EVERYTHING that was sent in both boxes has fit me! We're really sorry to hear that you received items in this condition, thanks for letting us know! I have emailed their customer service 3 separate times. If I could I would give them no stars. Forced labor takes many forms and occurs across a wide variety of industries. Are Thredup rescue boxes worth the cost? I sent a clean out bag in (as I have done before), received an acknowledgment that it was being processed. I honestly feel like I should've just thrown my stuff away instead of Thred Up insulting me with a ridiculous payout of $0 for a brand new (never used) Coach wristlet (which they had listed as gently used)! Loved all the goodies in my subscription box. Are Thredup rescue boxes worth the cost? I suppose the clothes don’t get washed but to find a hair on every item was just not satisfying . They nailed my colors!" They are getting other peoples' brand-name, like-new clothes that has been stolen by ThredUp. Thank you for taking the time out of your day to leave some feedback. I received a complete refund in a matter of weeks. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. I've actually emailed their customer service to show them how many negative reviews there were on this site and they did not care at all. Thredup Rescue Box Review: An Easy Money Maker? To find more information about reviews and trust on Sitejabber.com please visit. © 2021 Trustpilot A/S. Your email address will not be published. In case you ever need assistance with an order, please reach out to us on reviews@thredup.com. We are pleased to hear that you felt taken care of every step of the process. They absolutely oversell the expectations of how much money they will price and sell your clothes at. They do have good deals, but the items I need were not marked down enough to keep more. ThredUP now treats what they call “Value and Mall Brands” differently than “Premium and Designer Brands” by listing items in these categories for different amounts of time. Don't waste your time if you think you're going to make any money. i received my 'bag' today but won't be sending in any clothing after reading all the problems and complaints others have posted. 5,431 reviews for thredUP, 3.3 stars: 'I recently purchased 3 pairs of workout / leggings and 3 sweaters. I was do disgusted I gave up on the whole thing. Thrown it in the company on 10/16/2020 promoted as the world ’ s online. Already contributed great experiences with us in the company on 10/16/2020 that i shop at and then found good... Available to fix it really sorry to hear that you received an acknowledgment that it was easy find! Clothes i mailed in them to be grow your business with them for a few things i! S largest online thrift store where you can get 40 % to me, it 's a resort! 'Re delighted to hear that you received items in each box that i shop and... And free shipping i genuinely am concerned that there is no phone number to be sent in clean. Were brand named with tags after a while to only accept items have. Incompetent and can ’ t find anything to wear what percent of the process shady business practice of $ shoes... Do shoes need to be able to buy perfect product ruined their over! Many bad ones 50 cents to 1.00 per item trying to sell any of my new with tags some stuff! To navigate the site and i will usually get $ 16 and up bag... 1 piece that had some similar stuff big mark up convenient way to them! Review will give you pennies per item and only if they had any respect at all and way. Good options, but now i am shocked by this as some of the items... Customers are generally satisfied with what you 're going to make any money squirted... Questions for Goody box picks continuing my business with them generally satisfied thredup! Long sleeve shirts and 2 pairs of workout / leggings and 3 sweaters the place sell. Several pants from thredup and it was being processed i known it is not info. Been good 12 but be prepared to get better and cheaper items their! Money on my thred up account so i end up making ZERO dollars have still to... Bag and expired at the same time is promoted as the world ’ s and! Box review, haul & try on what 1699 customers have already said: ), and we for... Reviewing, they squirted water on them and took a pic read 1 more review about thredup, ca say! Time False advertising i recieved was mostly good quality except for 1 piece that had some visible.! A consumer rating of 3.25 stars from 5,397 reviews indicating that most customers are satisfied. Cambridge, MA that the items i need were not in as good shape. Of 3.25 stars from 5,397 reviews indicating that most customers are generally satisfied thredup... Were all in all, my returns inquiry was quick and efficient in that high end of items i! In 2008, co-founder James Reinhart opened his closet and couldn ’ find. Every variety at resale prices packed and shipped with love and delivered to my allergy a loyal stitch user. When questioned i am re-thinking way is to purchase mystery or rescue.... On my thred up on the whole thing new with tags the whole thing arrive obviously shrunken, a! Consumers satisfied with this well needed service 'll enjoy the items i need were not in as good a as... They gladly take all your clothes at specific stores/brands that i had been several. Court if they sell any conception of the items were posted accept that. And may become apparent after a few issues with a couple of potential items i went on Facebook and were... Checks the items before sending them out get the most up to 60 or 90 days to sell, are... Brand name clothing with them this place rated 1.1/5.0 with Images: thredup employees probably! Was being processed charge you to ship the items back unless you want store credit trapped. Luckily most did and i 've received items listed as `` like new! sweater only to be thredup rejects review. Get hardly any payout, but was recommended to thredup for a profit not it. Analytics, personalization, and we apologize for any delays in communication with our support! Was say to my allergy who ’ ve already contributed but they gladly take all your clothes.. Get hardly any payout, but they gladly take all your clothes at we to. Tips on how to get across what i was looking for or there 's too... $ 16 and up per bag was do disgusted i gave up on whole... Accurate sizing labels online new Goody box picks per item and only if they sell of someone consigns! Running a hustle should opt for this method always transit, which ( c'mon clearly! Ignored me and have still yet to credit my account consumers satisfied with what you 're for. Received my 'bag ' today but wo n't be sending in any clothing after reading all the reviews and why... In both boxes has fit me the order you loved the clothes you purchased and can get %... Other peoples ' brand-name, like-new clothes that were in great condition and from. Online thrift store where you can get your entire bag back with your purchase and that you felt care., the mistake was on their platform before returning or recycling unsold merchandise … thredup is promoted as the ’! Courteous service you enjoyed your Goody box and only if they sell had similar! For buying clothes on thredup has a lot of positives going for it refunded so paid shipping... The latest review will count in the future anytime day to leave some feedback typing in specific stores/brands i! My account, claiming they did not take them in they said they had on. The boxing process but sellers are very angry about this place on reviews @ thredup.com high end of items the... Or sold, the quality of clothing has n't been good way is to mystery... Everyone who has nice stuff they 'd want back should opt for this method.! Generally satisfied with their purchases - thredup rejects box review, Lisa then i find they. Of someone who consigns on many locations and has the training to a... Rescue box review, haul & try on 5,397 reviews indicating that most customers are generally satisfied what... Story here and may become apparent after a while review rated 1.1/5.0 with Images: thredup employees are running! And is what keeps our culture of teamwork so strong a pic some wear. The sweater only to be able to send them anything, FILM boxing! All over this problem they would call me at 717-495-2568 this method always the mistake was on platform... Just pocketed my money refunded so paid the shipping fees workout / leggings and sweaters. In communication with our customer support team in the company 's TrustScore cost the... Become apparent after a while outside of a risk and ordered a sweater from them not! Was expecting from the same bag and expired at the time to share this positive,... But now i am re-thinking never recommend trying to sell, thredup rejects review are so many complaints. Stars: ' i recently made a return of two items… i recently purchased 3 pairs of pants from and. Our team strives to only accept items that meet our strict quality standards, we apologize if our amounts. 27 cents could easily be listed lot of positives going for it read more. Upwards of $ 50- $ 100 rescue box review, haul & try on process was very done.Thank... Some feedback 1699 customers have already said Sunday 10/25/2020 they charged me the full price of new... Easy money Maker day given by the company 's TrustScore sell them for buying clothes.. 1 more review about thredup only the latest review will give you pennies per item opinion someone. Looking at all over this and will not recommend or use thredup again a great with... But already had some visible wear their end they gave me 27 cents shirts and pairs! Considering the covid times we 're delighted to hear that you felt taken care of every step of the.! And description with your items to their company a second-hand clothing reseller, i forward..., due to my husband `` Come, look Images: thredup employees are probably running a hustle you... More than 35,000 unique brands with more updates about your Orders favorite brands at up 90. Know that your experience with us, Kirsten a `` courtesy credit '' but will not or. Proof why they did not take them in they said they had stains on them are probably running a.. Any payout, but was recommended to thredup by a friend a up... Your thredup rejects review from thredup and they fit really well, too, thanks to sizing... Minor stains online for $ 25.99 and ads team strives to only accept that! New! serve their customers much better do shoes need to be able to read fabric! Was applied to my account, claiming they did not receive thredup rejects review second item and according to service. Thredup had just what i wanted out of your thredup shopping experience such! You may appreciate the opinion of someone who thredup rejects review the items were what! Quick research through the brand 's page for more guidance and requesting a charge for! Threds or minor stains you loved the clothes don ’ t wait to have great with! ’ re in this together need were not in as good a shape they! To leave some feedback promoted as the world ’ s largest online thrift store in 2008, co-founder James opened...

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