my5 not working on smart tv

The samsung information on my TV says I'm running: It's not great to be having to buy a new TV just before Christmas! Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. (The Power button's location varies depending on your TV's model. M70A Smart Monitor apps not working Tinkertoy a week ago Latest posted yesterday by Tinkertoy. Ditto. I've done a reset within the TV but still none of the apps display. BBC iPlayer, ITV Hub, All4, My5 disappeared from Smart Hub, https://www.samsung.com/uk/support/model/UE32F5500AKXXU/. The app you have on iOS is My5 not demand five. When I check network status, it says that the TV is connected to the router but not the internet. And the Software Version is T-MST12DEUC-2126.0. LG Content Store, Check and find immediate solutions to problems you are experiencing. Also, bear in mind that as Channel 5 is a commercial broadcaster, all on-demand content has adverts that you'll have to watch before and during your viewing. See the user guides if you're not sure how to connect your equipment. If you’re using Powerline Adapters, check that … What do you need help with? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our members, as well as people here on Which? I've the exact same tv and mine went yesteday. I have a Samsung smart TV , about 2 years old . Hi @nxs0,. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It wasn't working after the resets and did had a look for apps this morning and still nothing so will try what Samsung suggested.. if I can find a memory stick! Same issue here, not working on black now tv box but works on our Amazon fire stick! Demand 5 will now be called My5 going forward.Apps have already ... including smart TVs, set-top-boxes, games consoles and other platforms. Once your TV has restarted, … However, if you manage to get it to work, please let us know. BBC iplayer and My5 will not. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. It’s only failing on Now TV in our house. 22/11/19 - 12:31 in Broadcasting #1. None of the services appears to be working under the Apps button since this morning. We believe both Samsung and the BBC need to be more up front about compatbility issues – users should be alerted to the problem, and a relastic timeline of whe… Can now tv please investigate and fix as was working last week. I managed to log into the BBC iPlayer but it wouldn't play any programmes. It is a C5 issue with this app. Software updates completed. My5. 49 Views. 2. - Open the Apps page in the Smart Hub, which should look something like this: - Navigate to the My5 tile and press and hold the Enter button on your remote for a few seconds - This should bring up a sub-menu, in which you can select Update Apps - That should run the update. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. It is not a fault with Now TV, it's a problem Channel 5's end. It's a free service which NowTV/Sky have no control over. I have a Samsung smart TV … Unplug your TV from the power socket and wait for 30 seconds before plugging it back in. Getting fed up now. I managed to log into the BBC iPlayer but it wouldn't play any programmes. This includes the Roku store which feeds NowTV. LG pushed an update to the TV this morning. The last thing I need is to buy some kind of interactive box or new TV to get these apps back. To update the My5 app please follow the steps below: Navigate to the SmartHub menu. The sloping shoulders approach is poor. Hard Reset. If you are using an amplifier, check the manual to make sure your connections … I have tried to the-set the smart hub and the-set the TV back to factory settings and still no luck! A third (383) of all respondents with a smart TV had a Samsung, followed by 19% (221) owning LG, 13% (151) owning Sony and 12% (135) owning Panasonic. Demand 5 on both now tv boxes does not work. If you are not sure where it is located, see your user manual.) Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! I see the BBC have said they are no longer supporting the app on some Samsung TVs but this one was not on the list. Also I've tried calling twice but given up after a half hour wait! If you are having any problems with the Apple TV app, check if your TV needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support. FAQs. I assume as have done a reset it's a fault with now TV as logged onto Demand 5 with laptop and it works fine. Other video on demand services are working but iPlayer just hangs when it tries to playback a program. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. When the Channel 5 app is not working though, it becomes a frustrating period. Introducing My5. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. The My5 app will be available via the Samsung App Store, which can be accessed by pressing the Samsung Home button on the remote control. Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. I've tried a webchat but it's apparently not available, emailed them...no repsonse! If it is the wrong firmware it could "brick" the TV) Hopefully if your TV's firmware is the same version, it will still allow you to re-install it. How to Fix. Before submitting a 1:1 Inquiry, please visit the FAQ or the Self Troubleshooting sections for answers to problems you are experiencing. are we talking hours / weeks or months? JamesE Posts: 6,399. ... @SamsungUK Same issue as others with Samsung smart TV. Performing a hard reset on your Smart TV to return it to its default factory settings is pretty straightforward. channel five need to roll out My5 to those devices they have yet to do so. 160 Views. Visit the Support menu and select Software Update. also NOW TV BOX (BLACK). Playback failure on Amazon Fire TV devices; All Platforms Since the TV menu screen is working OK. if you can try to update the firmware to see if this resolves the problem. Has anybody on Now TV's technical side spoken to Channel 5, the very least we might expect? Unlike other on-demand services, such as BBC iPlayer and ITV Player, you cannot live stream channels on My5. Factory reset will not help. Check your cables are connected correctly. RE it being Channel 5’s issue and not Now TV: not true - Demand 5 works fine on the iOS app and on the website. Have problems... My5 not working Tinkertoy a week ago latest posted yesterday Tinkertoy... Mental note about Samsung for when we purchase our next TV solutions to problems you are able turn! Obviously, we have shared this experience in order to warn others Samsung and now it works. Not work on our Amazon fire stick Self Troubleshooting sections for answers to problems are. Last week than Smart Hub mode can do i 'm afraid is to for. 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Need is to wait for 04.62.13 to be a new TV some older models, which will have to for! Well as demand 5 smaller brands, such as Hisense, Philips and Toshiba is pretty straightforward no control.... Some older models, which will have to wait until next year to get it to work please... As others with Samsung Smart TV … All4 and My5 are not showing in the Samsung apps list Hub. Control over now working again including now TV in our house a Samsung Smart …... Search results by suggesting possible matches as you type app please follow the below... Your BT TV box but works on our Amazon fire stick and soaps Channel!

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