What do you need help with? There isn’t a year goes by that we don’t get numerous reports of TVs losing access to streaming apps, such as BBC iPlayer, All 4, ITV Hub, Netflix and more. Hi, if possible please could somebody confirm whether 'Demand 5' is down at the moment as i'm just getting a message 'Unable to contact server - please try again' - It's not a major issue, but I would just like to confirm it's down so i don't waste time trying to getting it working. ... Another person with the same problem on a Humax DTR1000 retail box. It is also on TV streamersfrom Now TV, Amazon Fire TV and Roku, along with games consoles, including Xbox 360, Xbox One, PlayStation 3 and PlayStation 4. ITV has had to apologise to fans after their catch-up app the ITV Hub stopped working for a lot of people. In such a case, you can try … Humax develops a series of digital receiver boxes for cable television and satellite television. close. I have a Humax DTRT 2000. Since switching to BT Fibre in Dec 2015 I've been unable to stream content via All 4 on my Panasonic Smart TV TX-42AS650B. There is a chance while using one of these receivers that you may come across performance issues, such as frequent screen freezing. Got a question? It’s not working in Elland, and hasn’t been for a few days. Exactly the same thing here John. See all. Payment required to access content from Netflix, Now TV and Amazon *Prime Video content currently only available from BT on T2100 and T2200 devices. my5 not working on freesat, just says not connecting to server. Having issues with not being able to watch my5 on my bush smart tv. What is the Humax HB-1100S? If this happens viewers are advised to do a retune of their YouView box to ensure they receive the correct channels. Humax have form for causing havoc via CEC systems, read the customer revues on the Amazon link to the Lindy adaptor above. I can sign in to BBC iPlayer, Channel 4, ITV and My5 but not Netflix despite user name and password working on other devices. I,ve done the same, it,s a shame as I really like this recorder and have been a Humax user from a 9150 to my last box which was a HDR1000. Set up the Humax from scratch. The 3 DVB-T2 muxes are fine and don't vanish. All other players work fine but Demand 5 has NEVER worked. Now TV and Netflix are subscription services. Hello All, in addition to the My5 player being missing from Freeview play, I find that BBC iPlayer will not load. No productive help yet from Netflix! YouView and Freesat set-top boxes are available with My5 on board, plus it's integrated in the Freeview Play TV guide. Not an internet issue as Netflix and other services are working fine. LG Support Need information? Demand 5 Not Working. If you're having problems with reception, picture or channels when watching Freeview then look no further than our step-by-step troubleshooting guide, these are the steps that we would talk you through if you called one of our advisors at the Freeview advice line. If you can’t see it in the list, the channel may not be available in your area. Calum McConnachie Member Posts: 2. The HB-1100S is a high-definition Freesat box with a ‘roll-back’ TV guide that makes it easy to watch programmes on demand over Wi-Fi. Hi does anyone know why I am suddenly unable to watch programmes on My5. I am not able to watch any program using Demand 5 Player service. I have an LG-43UN73006LC purchased in the UK - but it does not have a My5 app for watching Channel 5 related programmes in catch up. Retune your channels Guide not working properly Missing channels on Sony TV Hide & unhide channels Using the TV Guide. Scroll down then click Check for the update under Flash Player. Humax introduces Voice Assistant set-top box and Wi-Fi 6E gateway at Virtual RDK Summit – Oct 27, 2020 Humax introduces AURA: First Android TV 4K Freeview Play Recorder – Oct 19, 2020 Humax enters vehicle mobility market – Oct 1, 2020 Currently, catch-up programmes are available from BBC iPlayer, ITV Hub, All 4, My5, UKTV Play, Horror Bites, CBS Catchup Channels UK and STV (in Scotland), in many cases for up to 30 days. In the Chrome address bar, type chrome://components then hit Enter. @shanefilanfanx @HumaxUK why is YouTube not working on the Freesat humax box again. Yeah My5 same here in terms of the integrated one, installing from google play one working, but not one when press freeview play button. For STV Player+ we recommend iOS10 or above. It is not an aerial problem as I have 80% signal and 100% quality. If the connection appears to be in working order, try … Programmes not loading on Humax Freesat/Freeview devices App version 0.29.2 I will ask a supplementary question of HUMAX - why is a factory reset needed to check for new app software? Turn a Bluetooth on in a Dell Latitude D520→. GrahamRHK - 21 hours ago » Humax have form for causing havoc via CEC systems, read the customer revues on the Amazon link to the Lindy adaptor above. Anybody else found it to be working again? 9 October 2014, 10:20PM edited 6 March 2017, 10:48PM in Archived Posts. Channel 5 is one of the main 5 programme channels here in the UK - so why no support from LG? Unplug the receiver and wait for around 10 minutes. strange, will … Seeing an 'Internet download failed...' message on your Sony TV? But do NOT tick the 'Format HDD' checkbox (unless you want to delete all recordings). How can they call this a Smart TV without support for the basic UK Channels? Mozilla Firefox In Firefox, first, check if Flash is enabled. More players will be added to Freeview over time – keep an eye out on our news and blog pages for more news on this. If the issues continues we recommend contacting the Freeview Advice Line on 0808 100 0288 for more help. At one time there was a very small part of the UKTV Play logo (Ithink) visible at the top of the screen but usually sticks on a blank screen which is happening now. We can help. I suspect it will be going back to Humax for replacement shortly. This is happening on multiple channels and after multiple device restarts. STV Player runs on the following platforms: • Web (We recommend using the Chrome browser) • iPhone and iPad - you will need iOS9 or above to benefit from the latest features and to watch STV Live. Each advertisement is played then instead of the programme starting I am taken back to the screen telling me there are 5 advertisements and they begin all over again. Then login to the IceTV website and go to My Account > My Recorders then click on the Settings button next to your Humax device and click on … I hope they can get it sorted, I even tried a Manhattan TR-3 pvr but that went back as it was so glichey, eg not responding to the remote and sometimes not recording at all and I didn,t find their customer service as helpful as some have said. UKTV Play has stopped working again but this time I have not been changing router etc, it just stopped at the weekend. I can stream OK via a Windows PC and an iPhone on the same network, but not the TV, since some time after the switch from Plusnet ADSL to BT Fibre. Also the TV's inbuilt Freeview tuner does not exhibit any such problems nor do other Freeview TVs in the house. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. Even my ancient Humax box had My5 app Also check that both ends of their Ethernet cables are connected properly. 2021-01-21 01:47:52 If it is a case that the recording they'd set is not showing on any filter, try recording the same programme again (or a different programme) to check that the function is working properly. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Even SKY will only come out and check the dish if they installed it. TVs need regular updates to keep these features working and, as they get older, those updates can start to dry up. • Android phones and tablets - you will need Android 4.4 or above to benefit from the latest features and to watch STV Live. Here's how to check Powerline Adapters or BT Mini Connectors are working > See the user guides if you're not sure how to connect your equipment. on My5 is not working on my humax FVP-4000T today or yesterday, (Saturday). Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. ---- You don't tell us what Humax device you are using. If Flash still does not work, you likely need to update it. 5demand goes through even a double set of ads but only 2 seconds of Longmire, or Bull. Sony Bravia Sync and Panasonic Viera link were among several CEC systems affected, Humax models such as the 1800 did not have the option to turn it off and the company stonewalled any enquiries. Click the Open menu , then Add-ons, Plugins then click on Preferences for Shockwave Flash. My5 can be accessed via pay-TV services from Virgin Media, Sky and BT TV. I select the programme I wish to view on My5 and a message tells me there will be 5 advertisements. Given that Humax plans to cease its involvement in Freesat in October 2019 (if memory serves correctly), there's not much time to stimulate consumer interest, let alone get new hardware to market. Do not show this again today. 2020-11-05 22:05:43 @BEN25485 Has anyone else’s satellite TV gone down in the UK.? 2020-12-19 15:08:19 For My5, Worked yesterday. All these advancements come at a cost. Joined: Jan '19 Posts: 199. offline. I find it telling that the new box (if it ever materialises) is to have a strong focus on streaming. For some reason, My5 is working today. Not all programmes available via catch-up from past seven days. Finding answers and information is easy with LG online service and support. I have a Humax PVR Freeview box i can't seem to get the new My5 demand service from Channel 5 group of channels it just sits there with a blue screen then goes back to whatever channel i was watching. Shows "LOADING" when you select UKTV Play but never load. 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