Find helpful customer reviews and review ratings for Outdoor Living Manor Wall Clock Thermometer Hygrometer Monitor Time, Temperature & Humidity Battery Operated Quartz Movement Home/Garden Indoor/Outdoor 30cm (12" Diameter) Retro Vintage Style Black at Amazon.com. Excellent company with good quality products and the after service is 2nd to none, nothing to improve and this is how all companies should Be run !! We’ve named winners in 7 different categories, but we have to mention the Belleze Outdoor Swing, Santorini Outdoor Daybed, and the Best Choice Products Outdoor Wicker Sectional as some of our absolute favorites. We need your email address to verify that your review is genuine. No instructions included either.There ensued a number of emails, calls (a couple of which involved raised voices from one of the directors)... all resulting in part of the product going back and being replaced with a new one - supposedly. I can't fault the customer service. Quick response to my review. Leave this blank if you'd like to publish your review anonymously. We have had our hot tub for one year, it has been well used and now a necessity. Glassdoor has 46 Barrette Outdoor Living reviews submitted anonymously by Barrette Outdoor Living employees. )Overall helpful, great product, informative site with plenty details. Ordered Solar Tranquility Driftwood Woodland Falls water feature for husband as Silver Anniversary present as he'd been looking for one for ages. Your browser does not support embedded videos. Thank you sooo much for your kind words, these are not easy times, it is customers like you which make a massive difference. So as I can’t get hold of them I have no idea what to do next. That said, although the site said not replying to emails, I would have thought replying to emails would be easier and can do from home. He'd been looking at exact same water feature. Ordered it and failed to check junk mail for confirmation, looked at reviews and was reassured that both negative and positive reviews … Excellent Product and Service by Outdoor Living UK Last month I bought garden water features from Outdoor Living UK and it’s awesome, I am impressed with the design and color, quick delivery and at best price. Do not Trust this company. (this reason alone is why only 4 stars as i believe communication would have happened more often if it was so! 5 months after placing an order with this company I am still waiting for a part of the order. Read the latest reviews for White Stores' customer service and garden furniture products. It arrived late and whilst still in guarantee it has cracked in several places even though it was lovingly wrapped during the winter and stored in a shed. Courier . Really pleased with our water feature we have now ordered another one. Order number ODL_1000033157I love it. Strengthen your review by uploading photos & videos. After initially having to raise a concern … Again thank you. Need new patio furniture for your next barbeque? Would buy again and highly recommend to anyone 100% !! when item arrived tried setting up solar lights many times one was working four were not, on top of this all the lights were loose with silicone hanging off so i sent email 16/09/20 regarding my complaint with no reply, so i had to ring him this week to discuss lights not working & shocking quality couldn't believe his reply told me i could return but would have to pay carriage & re stocking cost over £40-00. Saved hard for this present, fingers crossed someone will contact soon with a solution. I ordered a water pump which arrived in a decent time. where do i begin with this terrible company????? 48 hours. Write a review Write a review Reviews … DO NOT ORDER FROM THIS COMPANY.We had an absolute nightmare with this company from both the initial and replacement items being faulty, rude customer service, lack of response to emails and because we had enough of our poor experience we had to pay for the return of the item!!!! Before knowing it would only work for 24 hours, decided to purchase a plug in charger as well(solar powered water feature), actually rang and checked with the company that I was ordering the correct item along with a cover to protect over winter.Charger arrived, plugged into the item, it broke the item.All in all, I saw this £330 item (plus extras at circa £40) work for approx. Voice your opinion today and hear what 2 customers have already said. Overview OutdoorLivingUK has a consumer rating of 2.2 stars from 10 reviews indicating that most consumers are generally dissatisfied with their purchases. Stainless Steel Garden Decoration Spheres at OutdoorLivingUk, Great Selection, All Sizes, Fast Free Delivery, Bulk Buy Savings. Create your perfect outdoor space with ATM Outdoor Living. 5 emails sent not one reply received. At PatioLiving, we … I returned it on 12th August via Royal Mail. Within a day between us we arranged an alternative (argyll forest woodland) and it arrived next available working day.Just set it up and the wife is delighted with it. Anything you buy, use your credit card as any problems you would be covered under section 75 also make sure you read their TERMS AND CONDITIONS.It took around a month from the initial delivery to finally getting my refund.Lesson learnt, most definitely won't be ordering from them again!!! I sent it back many many months ago and have had no reply and they are not answering emails or the telephone. good job i payed through paypal to sort these cowboys out,SO IN SUMMARY STAY CLEAR OF THIS COMPANY ALWAYS PAY BY CREDIT CARD/PAYPAL AS YOUR COVERED SECTION 75 THEY WILL PROBABLY RESPOND BY SAYING I DIDNT WANT ITEM???? Woodland water feature arrived in just a few days, at the start of my alloted … Company simply do not want to know. It looks great at night too, when lit up. All rights reserved. Bought a ceramic water feature from the company at the RHS Hampton Court Show last year. Would you like to add a photos or videos? I emailed them on 10th September asking them to look into my problem but have heard nothing since. www.qub ox.co.uk. Watch this space! They actually contacted me and were so helpful and informative. Very happy with my experience with Outdoor Living UK. You’ve come to the right place. Brad ,Terry and the team are fantastic to work with ,Honest Trustworthy, professional, intelligent, these guys are the people to come to for your … Perhaps a little patience and understanding in these difficult times we face wouldn't go amiss. I initially had trouble with the website ordering but i took the phone number to contact them the following day. So, thank you Outdoor Living … The customer service is outstanding and the quality overall is impeccable. Update 2 - Wrong item sent again! The Stainless steel water feature. I even contacted my wife to say I was glad I paid with my credit card as thought there would be problems. Do you agree with Qubox - Ultimate Outdoor Living's TrustScore? Highly recommended! This was not the case. Reviews | White Stores – the outdoor living store Leave us your feedback on products and service. Shop at outdoorlivinguk.co.uk and get huge discounts with free Outdoor Living UK Discount Code, Promo Code and deals for January 2021. Read employee reviews and ratings on Glassdoor to decide if Barrette Outdoor Living … Bought the Kelkay Como Springs water feature about a week ago and it was delivered just a couple of days after. Further replacement product sent again (all the while at certain points being blamed for incorrect use)New product arrived - Worked for 24 hours. 3.4. www.qub ox.co.uk. I read the reviews after I purchased a Marseille Lounge Corner Set and I feared the worst. In nature we rarely compliment but easy to complain so I really appreciate this. Doh.... :( - Yes please can you send the right item. Write a review. item was picked up & returned got an email this afternoon saying they were going to charge me over £40-00 for carriage & re stocking cost even though item was faulty. They placated me by offering to send in two separate parts.However, when both parcels were received (different dates), the main item would not work. Delivery was exactly as requested and we are very happy with the quality of the set. Get free UK delivery on all orders over £50. And quick delivery (once sorted),Happy wife - happy life!!Thanks. Thank you Mike. So top two-thirds looks really pretty, shame about the bottom. Watch this space. Telephone, Email . ... Qubox - Ultimate Outdoor Living Reviews 2 • Average . From direct outdoor living. Update - replacement item being sent. The one in the main pool at bottom didn't. I rang the company and they said sent the battery back as they thought it was this. Blake Great delivery great product. The most common issues with OutdoorLivingUK … The replacement lasted 24 hours (if that). Outdoor Water Features; Indoor Water Features; Modern Water Features; Traditional Water Features; Garden Pond Water Features & Pond Fountains; Water Feature Blades; Animal … placed an order for water feature £181-49 (not the cheapest around) received phone call from office saying my item was damaged and was last one, would i like a similar one which i didn't really want but accepted. We would like to give you five reasons why: Most established online retailer of water features and other garden products. Purchased item from website which clearly stated in-stock only to be told some days later they didn’t have the item and would have to order it. So imagine the disappointment on his face, it made me want to cry. Why buy from OutdoorlivingUK? OUTDOOR CLOTHING Trading office address OUTDOOR CLOTHING , UNIT 1B BRIDGESIDE IND EST, CARNFORTH, LA59EX, United Kingdom Registered address Gaynor Sports Limited, Market … Wrong item sent and I have sent emails and tried to call numerous times but nobody answers the phone. I would defiantly recommend and use again based on my experience . (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Recently purchased some outdoor garden… Recently purchased some outdoor garden furniture, delivery was within days of my order and the quality is supurb. Help future customers by talking about customer service, price, delivery, returns & refunds. Initially order kelkay rock springs water feature, but after the 10 working days and not hearing from the company I called. Love the Kelkay Como Springs water feature. Contacted Help Desk and the 'Contact Us' link. Mike is a very helpful chap who responded to any queries quickly. * One or more of these files was not uploaded due to an invalid file type. I have a very positive experience. Thank you outdoor living, I couldn't have got through lockdown without my hot tub. Product:50cm Solar powered Water BallI wish I had read the nearly 50% of bad reviews this company have received before I placed my order with them some weeks ago.. lesson learnt.It would seem my experience is similar to many others. My product arrived really quickly and it was lovely to talk to someone to make sure i had the product i wanted. i said i wasn't happy and he put me on to Office staff who was terrible saying i would have to pay. Unfortunately Outdoor Living Uk fall short on every level as a company providing quality merchandise and good customer relations and service. Outdoor Living UK Reviews 1.82 Rating 33 Reviews 18 % of reviewers recommend Outdoor Living UK Company Reviews Questions Metrics Merchant Metrics Shipping & Delivery Delivery Methods . The water feature looks great in the garden and our neighbours now want one too! helpful, reasonable prices and quick delivery, SHOCKING CUSTOMER SERVICE/PRODOUCTS AVOID THIS COMPANY AT ALL COSTS. I now have a expensive water feature that does not work and no battery now. Read honest and unbiased product reviews … There are 91 Outdoor Living UK … Outdoor Living UK also has an elegant garden bistro, perfect for an outdoor breakfast during the mild English summer. The chap was helpful and polite and very soon after informed me they couldn't get it (I had looked on many sites and found they were all sold out so not a surprise). I had read some other reviews prior to purchasing my item but once I had spoken to Mike I was happy to place the order. Placed the order, only to be told, a couple of days later, that the product was actually out of stock and the website was incorrect. Arrived on time, Courier carried it to safe place, took husband and told him it was my gift to him - he was like a kid in a sweet shop. I had great communication from Mike, the order arrived when he said it would. Next step 'Trading Standards'. Would easily use Direct Outdoor Living … Thank you. Installation was simple, water flowed lovely, but when night fell only top and middle LEDs worked. My order number 1000033138 was delivered within 2 days of the order and arrived well packaged with all the relevant pieces. However, the connector didn't fit so I spoke to one of their representatives who told me to return it for a refund (less P&P). Contact Details 9393 287th Street, Maple Ridge, British Columbia, Canada V2W 1L1 888-658-1658 604-462-5333 sales@outdoorlivingtoday.com sales@outdoorlivingtoday.com For our full list of the 21 best outdoor … (I should note on 2 occasions I did speak with their actual Customer Services Manager - who was very helpful). Even though it's heavy, it's easy to set up and looks amazing. OutdoorLivingUK also ranks 29th among Patio sites. I now have the correct pump. Great Customer Service Felt a little nervous about the purchase which was well over the £400 mark, so started to look at comments made by other customers, only to find there were many who were also very unhappy with this company for various reasons.Made known to the company we were cancelling our order and it has taken over 5 WEEKS to get our money refunded. Several emails sent, phone calls made - nothing. A great service. Had a small problem with the pump after 6 months and one quick call to Mike in customer services solved it and now running like brand new !! Wanted a solar powered water feature for a present, found one we liked and found Outdoor Living UK offered a very competitive price, initially item was out of stock but a day later it was back in. I couldn't believe it.Wrote to director, never received a response.Wrote to director again, never received a response.Obviously requested money back on both occasions, unsurprisingly that didn't happen.Utterly staggered at how appalling the customer service is by this company, especially as I worked with one of the directors - who you would hope would want more from his company - and I wouldn't recommend them to anyone. Got the perfect garden water feature at best price and specification gives my garden … On his face, it made me want to cry 's heavy it. Card as thought there would be problems would easily use Direct Outdoor Living … from Direct Outdoor Living submitted... Living outdoor living uk reviews submitted anonymously by Barrette Outdoor Living … from Direct Outdoor Living UK helpful informative. By email to verify that your review anonymously these difficult times we face would n't amiss. 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